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Faqs

Faqs

What is spotless?

It is a blend of natural herbal extracts, essential vitamins, amino acids, which helps in fading pigmentation and spots, and also helps in maintaining good skin health.

How does it work?

It reverses the dark melanin pigments turning to light pigments and reduces melanocytes which produces melanin. Less the melanin, whiter the skin. The whitening process starts inside the skin (dermal layer) going outside (epidermal layer), that’s the reason why it takes time to be able to see initial change in your skin tone. Head-to-toe an even tone skin.

Should I expect to see results right away?

When supplementing, you're playing the long game, which works to engender long-lasting benefits. Results do vary from person to person—some people see results after 4-5 weeks, some people even sooner. With that said, most people experience the best improvements at 12 weeks, where maintenance is key after that. It's a *journey* that reveals different benefits along the way.

Is SPOTLESS vegan?

Yes it is a completely vegan product.

What kind of testing do you do?

Fantastic question! Each of our ingredients is rigorously tested to qualify its identity, purity, strength and composition. We have performed numerous safety and efficacy tests with positive results, and of course, never on animals. Our product is manufactured in the India and each formulation is thoroughly reviewed by the FSSAI

What about animal testing?

Gross. We can confirm that we absolutely do not test on animals; only on human men and women.

Who formulates your products?

SPOTLESS are formulated by scientists and compounding pharmacists who've been researching, doing trials and testing health supplements since oh, before we were born probably. Wisdom. They’re a bit like Oprah, but for pimples, and without the free cars.

I’m pregnant. Are SPOTLESS's ingredients safe for me?

While Spotless is made from simple and safe dermatologically backed ingredients, we recommend checking with your doctor before using KILLA during pregnancy.

Does SPOTLESS contain preservatives?

SPOTLESS is free from preservatives or any ingredient designed to extend the life of a product.

Does SPOTLESS have an expiration date?

Because iamlove products are formulated using real, high quality ingredients and zero preservatives, they do have a shelf life. When stored in a cool, dry place out of direct sunlight, SPOTLESS will retain its integrity for 12 months when unopened. Once bottle is opened it should be used with the stipulated time.

What kind of skin does Acne (-ve) 1 work on?

Our oily skin and acne-specific formulation beholds the best ingredients for quelling common situations, from mild to moderate. Our ingredients have empirical evidence showing efficacy in improving skin health from the inside out. Please note that results may vary from person to person—be sure to uptake the protocol for 90 days for the full effects.

So you are saying I should have rather concentrated on reducing oil on my face than only fight acne?

Yea duh, Acne is a result of oil, bacteria & dirt filled open pores on your pretty face. Oily faces have visible open pores as the sebum production in our body increases and needs an outlet. That in result makes the face look greasy like a pan, dull and dark within few hours of morning cleansing and in the long run causes Zits, whiteheads and blackheads! If wearing makeup to hide the acne causing clogged pores which is resulting in more acne then the open sebum filled pores are the problem girl.

I wash my face and in few hours its dull, darker with a shiny T - Zone. Is all this oil so bad?

Sebaceous glands are located within the skin and are responsible for secreting an oily substance called sebum. The right amount of Sebum lubricates the skin, protecting it from drying out or becoming irritated. It also removes dead skin cells and other irritants from your pores. However, when overactive sebaceous glands produce excess sebum, your skin looks shiny and your pores can become clogged, leading to a host of skin imperfections.

Can I take this if I am on birth control?

Please consult with your healthcare professional before taking any supplement whilst on prescription medication.

Can I take this if I am pregnant or trying to become pregnant?

Please consult with your healthcare professional before taking any supplement whilst pregnant (or planning to be).

There are competition in the market, how are you different?

You see all products available in the market can get you rid of the existing zit on your face but wont stop new ones from coming, not exactly an acne treatment, right?. They don’t work on the root cause. The problem is within, so its requires something that works inside and eradicates the main culprit, the shiny greasy oil. There are however products that do work from, which we termed as prescription drugs, and do come with some serious side-effects. B+F is a dermatologist developed Vit + Herbs blend, that does just the exact work with no side effects or serious concerns!

Is Acne (-ve) 1 vegan?

Yes it is a completely vegan product.

What kind of differences will I see?

The most pronounced improvements are decreased oil and redness on the face, a more balanced and even complexion, lessened texture, clearer pores that appear smaller and fewer breakouts. It also works like a blackhead and whitehead remover, as it stops your pores from clogging. The timing of these benefits will vary person to person, with best results being observed after the protocol has been followed for 90 days.*

How fast does it work?

The duration of gradual systemic effect on an average individual is around 4 - 6 months, depends on the severity. It helps your oil glands function more normally. Topical irritation, itching won’t be associated with oral nutricosmetic powder

What kind of testing do you do?

Fantastic question! Each of our ingredients is rigorously tested to qualify its identity, purity, strength and composition. We have performed numerous safety and efficacy tests with positive results, and of course, never on animals. Our product is manufactured in the India and each formulation is thoroughly reviewed by the FSSAI

Isn't Vitamin A the best vitamin for acne-prone skin?

When taken at low doses, oral vitamin A (retinol) is not widely regarded as being efficacious in the quelling common breakouts. Studies show that retinol was not effective at the daily doses of 50,000 to 100,000 IU, which is the limit a person can have as a dietary supplement.

Can these be taken with prescription medication?

Acne (-ve) 1 is 100% drug free and in a lot of cases are taken alongside prescription medications. That said, we always recommend you speak with your health practitioner first.

What if I miss a few days?

Just like exercising at the gym or eating healthily, consistency is key. B+F ingredients build up in your system overtime to bring your skin back to homeostasis, so taking Acne (-ve) 1 daily for at least 3 months will optimise its benefits. Since it does have a cumulative effect in your system, you could miss a few days and resume the protocol without adverse effects. That said, try not to miss it, just like you wouldn't miss your nightly cleanse and moisturise routine!

Can I take antibiotics and Acne (-ve)1 at the same time?

If you’ve been prescribed an antibiotic, please consult your doctor before using SKIN DISCIPLINE or any other supplements during your course of antibiotics. Leading medical advice recommends that antibiotics be taken several hours apart from all other medications and supplements

Are there risks of taking Acne (-ve)1 with thyroid medication?

As always, if you have a medical condition or are taking prescription medications, we advise you consult with your doctor before beginning any new dietary supplement, including Acne (-ve) 1. We may be risk-takers, but never when it comes to your health!

Is Acne (-ve) 1 suitable for everyone?

Acne (-ve) 1 is suitable for most people from all walks of life. That said, if you are under the age of 18, pregnant or breastfeeding, if you have a medical condition, or are taking medications, please consult with your physician before taking Acne (-ve) 1

Does this product make you break out more in the beginning?

Given Acne (-ve) 1 works to regulate sebaceous gland activity and increase cell turnover, some customers may experience initial purging symptoms whilst acclimating to the protocol. This should be short-lived and is often times a sign of the product doing its thing.

Great it worked! Can I stop?

So well, you know by now, that your body doesn't have what it takes to keep acne and oil at bay. Acne (-ve) 1 helped you, if you leave it you might just be ruining all the hard work you and Acne (-ve) 1 put in. Its a Vit + Herb blend so no harm with long term use. You could just reduce the maintenance dose to keep the results permanent. Talk to us for Maintenance guidance.

Is this product non-GMO?

Yes, it absolutely is.

Do you test for heavy metals?

We do Safety is one of our biggest priorities, and we test for heavy metals, pesticides and other foreign chemicalsOur

So you are saying I should have rather concentrated on reducing oil on my face than only fight acne?

Yes, Acne is a result of oil, bacteria & dirt filled open pores on your pretty face. Oily faces have visible open pores as the sebum production in our body increases and needs an outlet. That in result makes the face look greasy like a pan, dull and dark within few hours of morning cleansing and in the long run causes Zits! If wearing makeup to hide the acne causing clogged pores which is resulting in more acne then the open sebum filled pores are the problem.

I wash my face and in few hours its dull, darker with a shiny T - Zone. Is all this oil so bad?

Sebaceous glands are located within the skin and are responsible for secreting an oily substance called sebum. The right amount of Sebum lubricates the skin, protecting it from drying out or becoming irritated. It also removes dead skin cells and other irritants from your pores. However, when overactive sebaceous glands produce excess sebum, your skin looks shiny and your pores can become clogged, leading to a host of skin imperfections.

There are competition in the market, how are you different?

You see, all products available in the market can get you rid of the existing zit on your face but wont stop new ones from coming. They don’t work on the root cause. The problem is within, so its requires something that works inside and eradicates the main culprit, the shiny greasy oil. There are however products that do work from, which we termed as prescription drugs, and do come with some serious side-effects. B+F is a dermatologist developed Vit + Herbs blend, that does just the exact work with no side effects or serious concerns!

How fast does it work?

The duration of gradual systemic effect on an average individual is around 4 - 6 months, depends on the severity. It helps your oil glands function more normally. Topical irritation, itching won’t be associated with oral nutricosmetic powder

Great it worked! Can I stop?

So well, you know by now, that your body doesnt have what it takes to keep acne and oil at bay. B+F helped you, if you leave it you might just be ruining all the hard work you and B+F put in. Its a Vit + Herb blend so no harm with long term use. You could just reduce to the maintenance dose to keep the results permanent. Talk to us for Maintenance guidance

What kind of testing do you do?

Fantastic question! Each of our ingredients is rigorously tested to qualify its identity, purity, strength and composition. We have performed numerous safety and efficacy tests with positive results, and of course, never on animals. Our product is manufactured in the India and each formulation is thoroughly reviewed by the FSSAI

Any precautions to take?

"A few, not so serious ones Do not consume with any hot beverage, as it contains Vitamins. They'd just vanish! Apply oil-free (water-based) moisturizers or sunscreen with 50+ SPF. Wash frequently after sweating. Leaving sweat on the skin and allowing it to dry can make acne worse, so it is best to wash the skin as soon as possible after sweating. Avoid touching the face - Touching the face with the hands can deposit dirt, oils, and bacteria onto the skin and lead to breakouts"

What is the difference between Acne (-ve)1 and Acne (-ve)2?

Acne (-ve)2 is a stronger version of Acne (-ve)1, specifically formulated for severe acne concerns like Acne vulgaris. It contains higher doses of effective blend of Vitamins, Minerals, and ALA to work towards oil and severe acne control on the skin.

Can I use Acne (-ve)2 with other skincare products?

Ofcourse yes, you can use Acne (-ve)2 with other skincare products. However, we recommend avoiding using other acne treatment products at the same time to prevent over-drying or irritation.

What makes Acne 4 Body Wash *worth it*?

Our body wash is designed specifically for acne-prone skin and enriched with probiotics to balance your skin's delicate microbiome. With a high-quality blend of pre, pro, and postbiotics, this body wash works to restore your moisture barrier, creating a healthy environment that makes it difficult for bad bacteria to proliferate. Suitable for all skin types, this body wash can be used once a day as part of your regular shower routine. You can feel confident that it will not dry out your skin, but instead leave you with a clean, balanced, and healthy complexion.

How often should I use this cleanser?

We recommend using this cleanser once a day during your daily shower routine.

Will this cleanser dry out my skin?

No, this cleanser is packed with pre, post, and probiotics, as well as hydrating ingredients like Hyaluronic acid to strengthen your skin's moisture barrier and keep it hydrated and protected.

Can this cleanser be used in conjunction with other acne-fighting products?

Yes, this cleanser can be used in conjunction with other acne-fighting products. However, we recommend spacing out the application of different products to avoid over-drying or irritating the skin.

How does Acne 3 Bosy Wash work to prevent breakouts?

This cleanser is formulated with pre, post, and probiotics that work to balance your skin's microbiome, allowing good bacteria to thrive and preventing breakout-causing bacteria from proliferating. Additionally, it contains Salicylic acid, which helps to exfoliate the skin and unclog pores, as well as Tea tree oil, which has natural antibacterial properties.

How large is the bottle, and how long will it last?

Our probiotic cleanser for acne-prone bodies comes in a 250ml bottle, and how long it lasts depends on how often you use it. With daily use, one bottle should last about 1 months.

How long will it take to see results from using this cleanser?

Results may vary depending on the individual, but many users report seeing improvements in their skin's texture, redness, and breakout frequency within a few weeks of consistent use.

What makes Acne (-ve) Sunscreen breakout-fighting?

Acne (-ve) Sunscreen is formulated with soothing Niacinamide, antimicrobial Tea Tree and Aloe Vera, and redness-reducing Colloidal oatmeal to fight breakouts while fighting harsh UV rays!

What do you mean when you say broad-spectrum protection?

Broad-spectrum covers both UVA and UVB rays (as opposed to just one). UVA = Protects against the aging rays (let's just quickly note that aging is NOT a dirty word. UVB = protects against burning rays. Acne (-ve) Sunscreen deflects and blocks both types of rays for comprehensive sun protection.

I have sensitive, acne-prone skin. Is Acne (-ve) Sunscreen safe for me?

Acne (-ve) Sunscreen has been formulated and tested to be 100% non-comedogenic, meaning it is perfect for sensitive, acne-prone skin.

Does Acne (-ve) Sunscreen leave a chalky white cast?

Acne (-ve) Sunscreen has been formulated with actives to leave your skin protected without the chalky white cast other sunscreens may leave you with.

Can I wear Acne (-ve) Sunscreen under makeup?

Acne (-ve) Sunscreen has a matte finish, It's also the base your face needs prior to makeup! It helps the foundation blend and hold its position.

Do I need to reapply Acne (-ve) Sunscreen?

Yes! One and done simply will not do. You should reapply every 2 hours, especially when swimming or sweating.

Will Acne (-ve) Sunscreen protect me from hyperpigmentation?

Sun exposure worsens any kind of dark spots or hyperpigmentation. Acne (-ve) Sunscreen is high in antioxidants and potent brighteners like Vitamin C, so while it's protecting you from UV rays it's also protecting your skin from hyperpigmentation forming or worsening.

Is it true that sunscreen is effective against the *signs of aging*?

We don’t like to say anti-aging, because that connotes negativity and aging is a beautiful process! However, chemical and mineral sunscreens block harmful UV rays, while ceramide NG + hyaluronic acid boost skin “bounce” to keep skin supple + plump, thereby preventing skin degradation.

Should I wear Acne (-ve) Sunscreen when it's cloudy or raining?

You absolutely should! You should even wear it while sitting by a sunny window. UV rays are crafty! They can penetrate your skin through clouds and through windows. Rain, hail, shine, or cloud— Acne (-ve) Sunscreen is non-negotiable!

Is it water resistant?

Acne (-ve) Sunscreen is water resistant! But after swimming or profuse sweating, always reapply :)

Is Acne (-ve) Sunscreen tested on animals?

Definitely not!

Is this safe to use on my kids?

We recommend using a mineral (physical) sunscreen without the presence of chemical filters on your kiddos' gentle skin.

SPF 50 seems high. Do I really need that level of protection?

Skin cancer is the most preventable form of cancer, and using a high-quality broad-spectrum SPF is the key to that prevention. skincancer.org says The SPF number tells you how long the sun’s UV radiation would take to redden your skin when using the product exactly as directed versus the amount of time without any sunscreen. So ideally, with SPF 30 it would take you 30 times longer to burn than if you weren’t wearing sunscreen. An SPF 30 allows about 3 percent of UVB rays to hit your skin. An SPF of 50 allows about 2 percent of those rays through. That may seem like a small difference until you realize that the SPF 30 is allowing 50 percent more UV radiation onto your skin.

What is Glow Booster?

Glow Booster is a natural supplement made with plant-based fatty acids that help keep your skin hydrated and youthful-looking. It is formulated to replenish the ceramides, which are the natural fats in your skin that help maintain its moisture barrier.

How does Glow Booster work?

Glow Booster works by restoring the skin's natural moisture barrier through the use of phytoceramides, which are plant-derived fatty acids that mimic the ceramides naturally produced in the skin. By supplementing your skin's ceramide levels, Glow Booster helps lock in moisture, reducing the appearance of dryness and fine lines.

How do I take Glow Booster?

Simply take one capsule of Glow Booster. For best results, take consistently every day.

What makes Glow Booster different from other skincare products?

Glow Booster is different from other skincare products because it contains plant-based phytoceramides, which are a natural and safe way to replenish the skin's ceramides. Ceramides are essential for maintaining the skin's barrier function and retaining moisture, but they can decrease over time due to aging and environmental factors. By using Glow Booster with phytoceramides, you can help to restore your skin's natural barrier function, lock in moisture, and improve the appearance of fine lines and wrinkles. The plant-based formulation of Glow Booster is a safer and more natural alternative to synthetic ceramides that are often used in other skincare products.

Is Sunscreen Booster like sunscreen?

Nah, Sunscreen Booster ain't sunscreen. It's a dietary supplement that uses natural extracts from Rosemary and Grapefruit to provide antioxidants that protect your skin from the harmful effects of too much sun.

How long does it take to see results from taking Sunscreen Booster?

The effects of Sunscreen Booster may vary depending on individual factors such as skin type, sun exposure, and lifestyle habits. However, some customers have reported seeing improvements in their skin's appearance after taking Nutroxsun® for a few weeks.

Can Sunscreen Booster help prevent sunburn?

While Sunscreen Booster can help protect your skin from some of the harmful effects of the sun, it is not designed to prevent sunburn. You should always use sunscreen to avoid sunburn

Can spotless 3 Pit Scar gel work along with other dermatology treatment ?

It's always best to consult with a dermatologist before using any new product, especially if you're undergoing other treatments. That being said, Spotless 3 Pit Scar Gel is formulated to be safe and effective for most skin types and can be used in conjunction with other skincare products or dermatological treatments. However, we recommend that you check with your doctor or dermatologist before adding Spotless 3 Pit Scar Gel to your skincare routine to avoid any potential negative interactions.

How does Spotless 3 Pit scar Gel work on acne scars?

Spotless 3 Pit scar Gel is clinically proven to work on both old and new acne scars. It helps to promote healthy skin regeneration and repair while reducing the appearance of acne scars. The gel's unique blend of active ingredients works together to provide an extra dose of collagen, which helps to nourish and support the skin's natural healing process.

What types of acne scars does Spotless 3 Pit scar Gel work on?

Spotless 3 Pit scar Gel works on different types of acne scars including box scars, ice pick scars, and rolling scars. It helps to reduce their appearance, so you can enjoy more even skin texture.

Is Spotless 3 Pit scar Gel safe for all skin types?

Yes, Spotless 3 Pit scar Gel is 100% drug-free and safe for all skin types. Its gentle formula is specially formulated to work on sensitive skin without causing irritation.

What are the symptoms of PCOS?

The exact cause of PCOS is not known. Factors like hormonal imbalances, genes, and lifestyle play a crucial role in PCOS. Symptoms of PCOS typically include excessive body hair growth, scalp hair loss, weight gain, acne, irregular periods.

I have PCOS and I am trying to conceive, can PCOS Balance 360° will help?

PCOS Balance 360° is a balancing supplement for the female reproductive system. While one cannot guarantee 100% that you will conceive after using PCOS Balance 360°, but regular usage will help you control the symptoms which will/may aid conception.

Is there any cure for PCOS?

Unfortunately no, there is no cure for PCOS. But you shouldn’t worry too much as its symptoms like irregular periods, weight gain, difficulty in getting pregnant, unwanted hair growth, acne & skin darkening, etc. can be easily managed with proper nutrition and lifestyle and PCOS Balance 360°

I don't have PCOS, but I do have irregular periods / facial hair. Can I also take PCOS Balance 360°?

We often get queries like this. So if you do not have PCOS then but suffer from the aforementioned symptoms, you can take, but we suggest you to consult to a doctor.

Is PCOS Balance 360° effective in treating PCOS?

PCOS Balance 360° assists hormonal balance and supports the menstrual cycle in women, thus reducing symptoms of PCOS. It doesn't directly treat PCOS but rather manages the signs and symptoms associated with it.

If I don't exercise, can I still use PCOS Balance 360°?

You absolutely can, your body still benefits from nutrition. But we do recommend that you incorporate at least 30 minutes of physical activity in your daily routine.

Who can use PCOS Balance 360°?

PCOS Balance 360° is specially formulated for women to support menstrual balance and reproductive health. Any woman above 18 years of age can use this product.

Does PCOS Balance 360° help to get natural period?

PCOS Balance 360°activate your ovaries, support natural ovulation and help you get natural periods on time, every month.

What is the best way to use PCOS balance 360°?

You can take PCOS Balance 360° in water, tea.

How to use PCOS balance 360°?

You can take daily one Scoop with room temperature water.

Can I use PCOS balance 360° if I am suffering from AMH (Anti-Mullerian Hormone) and irregular periods?

Yes, you can.

What are the course duration and dosage of PCOS balance 360°?

PCOS Balance 360°should be consumed for a minimum of 3 months. In severe cases, it could be more than 3 months.

 

 

How do I check on the status of my order?

There should be an email in your inbox to let you know we received your order, It’s from us! It contains your order number. It can take a few days to process your order, but once it's shipped you’ll receive a second email to let you know your order has been despatched.

How long does shipping take?

That depends! Typically orders placed take 3-5 business days to arrive once despatched. While things typically run smoothly, Covid-19 has impacted our delivery carriers across the board. Please bare with us during this truly bizarre time! As always, send us an email to support@iamlove.in if you need help with your order.

Help! There’s a problem with my order. How do I get in touch?

Please send us a note to support@iamlove.in right away! Our fulfilled team processes orders very quickly, but we will try our best to accommodate your request!

Talk to me about exchanges and refunds.

Returns will only be accepted for products that have been damaged in transit or products that have physical defects or in case of incorrect product been shipped. An email with photos of the damaged/incorrect product should be sent within the stipulated time in order for us to accept the request.

Should you wish to return all or part of your order, you need to inform us within 48 hours of receipt of the products by writing to us on hello@iamlove.in.

Returns will not be accepted if the product has been used and/or the seal has been broken for the product and/or the serial number has been tampered with. On receipt of the returned product, I AM LOVE will proceed to inspect the same and validate the claim.

Once approved as an eligible return, a refund or replacement will be issued. If the product is found to be ineligible for return, the product will be couriered back to you.

If you made an online payment, we will refund the amount back in the original source (debit/credit card, bank, wallet, etc) within 7 working days of receiving the request from you.

For COD orders, we will refund the amount to your bank account within 14 working days of requesting a refund.
My order was faulty. What are my options?
We're so sorry your items arrived in less-than-perfect condition. Please email support@iamlove.in and upload 2-3 clear photos of the fault, indicating whether you'd prefer a replacement or refund. We'll get back to you shortly with a refund process, or send you out a brand new item.
We'll then email you when the refund has been processed OR when your replacement has been dispatched. We always do our best to resolve faulty tickets as quickly as possible! :-)

What shipping carriers do you use?

We use Shiprocket and that helps us with multi shipping companies

OMG! You guys are doing a phenomenal job and I think you should know that. How do I get in touch?

Thank you! That is really very kind of you. Love letters can be authored in the 'Review' section, or you can tag us on Instagram (@iamloveindia) if you prefer.

Conversely, I'd like to hear from you less :( How do I unsubscribe from the mailing list?

You can unsubscribe from iamlove emails by scrolling to the button of them and clicking the 'unsubscribe' button. Follow the prompts and, voila! You're off the list :(

Which naughty, nasty ingredients do I need a heads up about?

You'll be pleased to hear that all iamlove products are free of parabens, sulphates, mineral oil, methylisothiazolinone, formaldehyde, benzalkonium chloride, coal tar, hydroquinone, triclosan, and triclocarban, mercury, oxybenzone and other harmful, unsavoury things. iamlove does not test on animals, nor do we pay others to do so.

What's your stance on sustainability?

Our Spotless, Beauty + Filter and Future is packed in glass bottles with biodegradable caps. Our Protein offerings are packed in Biodegradable PET bottles. We are always on the lookout for reducing our carbon footprint and will improve wherever and whenever possible.

Below is a cool thing where you can ask a question and have it ANSWERED!